General information
IFI A.G. Parkhotel Laurin has drawn up these internet privacy guidelines in order to act as a trustworthy partner for visitors to the website, respecting and protecting their right to confidentiality.
Within the meaning of Regulation (EU) 2016/679 (GDPR), IFI A.G. Parkhotel Laurin is the controller responsible for the processing of personal data that may be collected through the website www.laurin.it. Processing takes place in accordance with the information set out below.

Type of data collection and purpose of processing
IFI A.G. Parkhotel Laurin generally processes the personal data that visitors to the website provide voluntarily. It is generally possible to browse the website without providing personal data, unless specific functions require such information.
Visitors to the website may provide their data in particular in order to:
•subscribe to our newsletter;
•register for events;
•send a curriculum vitae;
•obtain information regarding services, products, offers, room availability or quotations;
•book stays or holidays;
•purchase services, products or vouchers.

Transfer of data to third parties
Personal data will not be transferred to other companies without a legal basis or appropriate consent. Data may be transferred where required by law, where requested by authorities or courts, or where necessary to provide the requested or booked services.
IFI A.G. Parkhotel Laurin does not intend to collect special categories of personal data or data relating to criminal convictions and offences through the website. We recommend that such information not be submitted via the website. If this is exceptionally necessary, for example in connection with an application, processing will take place only in accordance with the applicable legal requirements.

Integration of third-party services and content and data transfers to third countries
Our website may include services and content provided by external providers. These may include map, statistics, security, marketing, social media, video, booking and newsletter services, as well as technical services used to provide and manage the website.
The following providers or services may currently be used in particular:
•Google services, including Google Analytics, Google IP Locator, Google Maps, Google Maps Distance API, Google reCAPTCHA and Google Tag Manager;
•YouTube content;
•social networks or platforms such as Facebook, Instagram, X/Twitter and TikTok;
•Vimeo;
•the Seekda booking engine for processing online enquiries and online bookings;
•Yanovis Travel Suite for sending and managing newsletter communications;
•ASA Hotel as PMS and database for hotel-related guest data and newsletter-related contact data;
•Zeppelin Hotel Tech as technical provider for hosting, maintenance and operation of the website.

Transfers to third countries
Where personal data are processed through the above services or transferred to providers outside the European Union or the European Economic Area, this takes place only where a suitable legal basis exists and the legally required safeguards or protective measures are in place.
Additional external content may be loaded through widgets or iframes. Further information regarding specific embedded services may be requested by contacting privacy@laurin.it.

Links to third-party websites
Please note that the website www.laurin.it may contain links to other websites that are not operated by IFI A.G. Parkhotel Laurin and are not governed by this Privacy Policy.

Retention and erasure of data
We retain personal data only for as long as this is necessary for the respective purposes of processing or for as long as we are required to do so under statutory retention, documentation or evidence obligations. Data may also be retained where this is necessary for the establishment, exercise or defence of legal claims.
As soon as the respective purpose no longer applies and there are no legal or legitimate reasons for further retention, the data will be deleted or anonymised. Where processing is based on consent, the data will generally no longer be processed if consent is withdrawn, unless another legal basis applies.

Exercise of rights and right to lodge a complaint
Data subjects have, within the scope of the statutory requirements, in particular the right of access, rectification, erasure, restriction of processing, data portability and objection to processing. Where processing is based on consent, consent may be withdrawn at any time with effect for the future.
To exercise these rights, the controller may be contacted at privacy@laurin.it. In addition, data subjects have the right to lodge a complaint with a competent data protection supervisory authority, in particular with the Garante per la protezione dei dati personali in Italy.

Data security
IFI A.G. Parkhotel Laurin takes the necessary technical and organisational security measures to protect personal data against loss, misuse, unauthorised access, unauthorised use or disclosure, unauthorised alteration and accidental or unlawful destruction.

Cookies, tracking and marketing technologies
Cookies are small text files that may be stored on the user’s device. Our website uses cookies and comparable technologies. These may be technically necessary or – subject to any required consent – may be used for analysis, statistics, personalisation and marketing communications. This may include Google Tag Manager, Google Analytics and TikTok technologies in particular.
Non-essential cookies and comparable technologies are used only where there is a legal basis or valid consent. Settings may be adjusted via the consent management tool or cookie banner provided on the website, where available.

Specific use of personal data
Below you will find specific information on how certain sections of this website work.

Contact request section
The contact request section of this website enables users to request information about rooms, availability, offers, events or other services. If you send us personal data, these data will be processed exclusively for the purpose of handling the request and in accordance with regular internal administrative procedures.

Enquiry / online booking area
The enquiry/online booking section enables users to request information about offers and availability and to enquire about or book stays or other services online. We use Seekda for the technical provision of the booking engine. The data transmitted in connection with an enquiry or booking are processed in order to handle the enquiry, take steps prior to entering into a contract, process the booking and provide the booked services.

Newsletter section
If you subscribe to our newsletter, we use your personal data to send you our newsletter communications. We use Yanovis Travel Suite for sending and managing newsletters. Our PMS ASA Hotel may serve as the underlying database.
Within the scope of newsletter delivery, so-called tracking pixels may be used. These are small graphic or technical elements embedded in e-mails that make it possible to obtain information about the use of our newsletters, in particular:
•the use of tracking pixels;
•the measurement of opening rates;
•the analysis of user behaviour, especially with regard to clicked content;
•the possibility to withdraw consent to tracking.

Newsletter – purpose, legal basis and withdrawal
We use this information to analyse, improve and tailor our newsletter communications, both technically and in terms of content, to the interests of our recipients.
Where required by applicable law, the processing is based on your consent pursuant to Article 6(1)(a) GDPR and the applicable provisions protecting the confidentiality of electronic communications.
You may withdraw your consent at any time with effect for the future. You may also request to continue receiving newsletters without the analysis of openings or use by means of tracking pixels, provided that such technical separation is available in the system used. Withdrawal of consent to tracking does not affect the lawfulness of processing carried out before the withdrawal.

Jobs section
The jobs section of this website enables users to express interest in employment with our company or to respond to a job advertisement. If you send us personal data, these data will be processed exclusively for purposes related to the application process and in accordance with regular internal personnel management procedures.

Under-age visitors
The website of IFI A.G. Parkhotel Laurin is not intended for use by minors under the age of 16. We are aware of the particular need to protect data relating to minors and do not knowingly collect or store personal data of under-age visitors, except inadvertently.

Processors and technical service providers
To provide our website and digital services, we work with technical service providers. These providers may process personal data on our behalf and on the basis of appropriate contractual arrangements. This includes, in particular, providers of hosting, maintenance, newsletter delivery, booking systems, PMS/hotel software, IT support and technical security measures.

The website is technically hosted or supported by Zeppelin Hotel Tech. Yanovis Travel Suite is used for newsletter delivery; ASA Hotel may be used as the underlying database. Seekda is used for online bookings.